Refund policy
Because coffee is a perishable product, we do not accept returns on opened or used items. However, if your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery and we'll make it right.
Return Window: 30 days from date of delivery
Return Method: By mail
Return Shipping Cost: Free for damaged, defective, or incorrect orders. No returns accepted on perishable coffee products that have been opened.
Restocking Fee: None
Refund Method: Original payment method. Please allow up to 5 days for your refund to be processed.
How to initiate: Email RoyaltyJus1@gmail.com with your order number and a photo of the issue within 30 days of delivery.